Privacy Policy
Last updated: February 2026
At IPTV Player MAX ("App", "We"), we respect our users' privacy. This privacy policy explains what data we collect, how we use it, and your rights.
1. Data We Collect
We collect the following information to provide our services:
- Account information: Name, email address (via registration or social login)
- Social login data: When you sign in with Google or Apple, the name and email address shared by the provider
- IPTV provider credentials: API URL, username, and password (stored encrypted on your device and our servers)
- Usage data: Watch history, favorites, playback position, search history
- Profile information: Profile name, avatar color, kids profile preference, PIN settings
- Device information: Operating system, app version, device type, FCM token (for notifications)
- Subscription status: Subscription information tracked through RevenueCat
2. How We Use Your Data
The data we collect is used for the following purposes:
- Account creation, authentication, and session management
- Synchronization of watch history, favorites, and playback position across devices
- Profile-based personalization (including kids profile content filtering)
- Sending push notifications (Firebase Cloud Messaging)
- Subscription management and payment processing
- Detecting technical issues and improving our services
3. Kids Profiles and Safety
Our app offers a kids profile feature:
- Kids profiles automatically filter adult content
- No additional personal data is collected from kids profiles
- Profiles are created and managed by parents
- Children cannot create accounts directly; all accounts must be created by adults
- We do not knowingly collect personal data from children under 13
4. Data Security
We take the following measures to protect your data:
- IPTV provider passwords are stored with AES encryption
- All data transfers are conducted over SSL/TLS (HTTPS)
- Authentication is JWT token-based
- Database access is restricted and regular security audits are performed
5. Third-Party Services
We use the following third-party services:
We do not sell or rent your personal data to any third parties beyond these services.
6. Subscription and Payment Information
- Payment information is processed directly by Apple App Store or Google Play Store
- We do not store your credit card or banking information in any way
- Subscriptions renew automatically; cancellation is done through the respective store
- Your subscription status is tracked anonymously through RevenueCat
7. Data Retention
- Your account data is retained as long as your account is active
- When you request account deletion, your data is permanently deleted within 30 days
- Watch history and favorites are deleted along with account deletion
- Some data may be retained for certain periods due to legal obligations
8. International Data Transfers
Your data is stored on servers located in Europe. Third-party service providers (RevenueCat, Firebase) may process data in different countries. In such cases, appropriate security measures are taken.
9. GDPR Compliance
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Request access to your data
- Request correction of your data
- Request deletion of your data (right to be forgotten)
- Object to data processing
- Request data portability
- Permanently delete your account from within the app
10. Policy Changes
We may update this privacy policy from time to time. Significant changes will be communicated through in-app notifications and/or email. Continuing to use the app means you accept the updated policy.
11. Contact
For questions about our privacy policy or your data:
Email: iptvplayer@mypocket.space